As a local business, having an effective online presence and positive reviews across various platforms is critical. While Google reviews are essential, you also need to earn reviews on other platforms like Apple, Bing, Nextdoor, and more. In this article, we’ll look at tips for earning reviews on these platforms so that your reputation improves and you attract more customers.
Establish a Presence on Other Review Platforms
In order to earn reviews on platforms like Apple, Bing, and Nextdoor, your business must have an online presence. Create a profile for your business on each platform and make sure all contact information, opening hours, and other essential details are accurate and up-to-date.
Encourage Customers to Leave Reviews
Inspire your customers to leave reviews on various platforms by including links to your profiles on websites, social media pages and email signatures. Alternatively, you could ask customers directly after they’ve made a purchase or used your services if you would appreciate feedback.
Respond to All Reviews
Just like with Google reviews, it’s essential to respond promptly to all reviews across other platforms. Doing so demonstrates your appreciation for customers’ feedback and commitment to providing outstanding customer service.
Offering incentives like discounts or freebies to customers who leave reviews is an effective way to encourage more reviews. Just be sure that you follow each platform’s guidelines regarding incentivizing reviews.
Monitor and Manage Your Online Reputation
Monitor your online reputation across all review platforms to be aware of any negative reviews so you can respond appropriately. Utilize reputation management tools to keep track of reviews so you can respond promptly when needed.
Provide Top-Notch Customer Service
The most effective way to earn positive reviews on any platform is by providing outstanding customer service. Make sure your employees are trained in providing superior service, and prioritize it in your business culture.
In conclusion, earning reviews on platforms like Apple, Bing and Nextdoor can help enhance your online reputation and attract more customers to your local business. By creating a presence on these sites, encouraging customers to leave reviews, responding promptly to all reviews, offering incentives, managing your reputation online and providing excellent customer service – you can increase positive feedback for your business and reap the rewards of more positive feedback.